Oh...I have to say this one...it's just...interesting...Happened a few days or so ago
Grumpy/weird customer in our cafe.
So I'm over in our PaperChase area (gifts and stationary) and I walk by our cafe because I was a little bored and Paul asks where Nate is...I tell him I don't know and then points at this older lady in a white t-shirt saying she's "crazy" and she just spilled a bunch of coffee all over the place. So I tell Paul just to find Nate himself and we find Nate and Nate's talking to these two guys and these two guys are complaining about Paul with the lady Paul was talking about about 3 feet away from them. When you look at this lady...she has coffee spilled all down her front...and it's a white shirt so you NOTICE it.
This is Paul's side of the story:
The lady ordered a latte. He made it for her and she drank about half of it and wanted a refill. He explained to her that it's 50 cents for a refill...she did some complaining thing and eventually she got her refill. In this moment...Paul went to help another customer and she spilled the coffee down her front and was running to the bathroom. She comes back...takes the rest of the coffee that's in the cup and throws it at Paul, complains, and then takes her cup and walks away...
The two guys said that Paul should have put a lid on the coffee and that she burned herself and Paul was rude and giving bad customer service...Nate's response...we don't PUT lids on our coffee because of the whole McD's thing with the coffee and the lid wasn't on all the way and someone went to drink their coffee and it spilled and burned them. Nate just basically ignored the two guys and telling the employees it wasn't Paul's fault (he's the nicest guy) and that the lady wasn't acting in her right mind...a little out of it. She stayed in our store with coffee spilled down her front to read and even asked Nate what she was suppose to do with a coffee stained shirt...*rolls eyes* Nate said "Go home and change?"
So yeah, that was exciting when that all happened...
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